RMA Form

SUPPORT FOR YOUR PRODUCT

TOOLS

At JTI, we strive to provide the highest level of support and convenience to our customers. The following tools are available to help you use our products and interact with our team. If you have questions or need assistance, please don’t hesitate to call us at 888.447.7263.

Please complete the online form below to request items to be returned to JTI.

Important

All returned items must be shipped back in original or comparable packaging.
Items being returned for credit must arrive in like-new and undamaged condition for credit to be issued.
Some returns may be subject to a restocking fee.
Upon receipt of this completed request, an RMA Authorization Form will be issued back to you within 1-2 working days.
The RMA Authorization Form will contain your RMA# which must be included with your shipment.

RMA Form

"*" indicates required fields

Company Name*

Name*

First Last

Address*

Street Address City State / Province / Region ZIP / Postal Code Country

Phone*

Email*

RMA Type*

Other:

Qty

Part #

Part Description

Serial #

Nature of Issue (Be Specific)

Additional Notes

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